Marval is continuing its celebrations for its landmark 30th anniversary with a series of staff activities. At a recent commemorative ‘brunch’ Marval’s chairman Greg Pritchett reflected on the company’s...

Marval customer ProRail was highly commended in the ITIL Experience category of the Professional Service Management Awards (PSMA) organised by the itSMF UK. The award winners were announced at a Gala Dinner event on 18th November in London the first...

For the second consecutive year Marval has successfully passed its Cyber Essentials Certification. The Government backed cyber security standard ensures an organisation has the correct security controls in place within their IT systems in order to...

At Marval we endeavour to engage with our local community wherever possible. We have always been passionate about our local community and we continue to commit our time, equipment and financial support to a wide range of community events, charitable...

Developed using the .NET technology platform, innovative programming approaches have enabled Marval to continue to develop an intelligent solution that is not only ’superfast’ but with the flexibility to handle complex processes and high...

Our IT service management (ITSM) software has once again been accredited by the Service Desk Institute (SDI) as SDI Standard - Performance Results Report Compliant.
For organisations planning to achieve SDI’s Service Desk Certification,...

Previously listed on G-Cloud 10, Marval's IT Service Management (ITSM) Software as a Service (SaaS) solution, MSM, has now been successfully accepted on the United Kingdom's Government’s Crown Commercial Service latest procurement...

I have taken ITIL Foundation. How should I transition to ITIL 4? If a candidate has taken only ITIL v3 Foundation, then the recommended approach is to take ITIL 4 Foundation in order to be able to transition to the new scheme.
There is a...

We’re pleased to announce that our annual customer conference, MSM Connect will be taking place on October 16th 2019, slightly later in the year following customer feedback from last year's event.
MSM Connect offers knowledge transfer...