MSM v14 Launched

Marval's latest Integrated ITSM software solution

  • Revitalised styling
  • Blistering performance
  • Advanced functionality

Delivered as standard

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Welcome to Marval

World-class IT service management

  • Software
  • Consultancy
  • Education

Rapidly improve your customer service and support

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Quality Solutions

World-class IT service management software

  • Versatile
  • Adaptable
  • Secure

Increase efficiency, reduce costs, deliver results

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Business Aligned Services

World-class ITSM consultancy and education

  • Strategy
  • Management
  • Process

Provide your staff with the knowledge to exceed service expectations

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IT Service Management Solutions

IT and service support professionals wanting to achieve operational excellence need look no further than Marval - a single-source supplier, providing value-for-money, integrated, ITIL process compliant and ISO/IEC 20000 compatible, IT Service Management (ITSM), service desk and help desk software solutions, consultancy and educational services. > More

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Marval's ITSM solutions portfolio includes:

Customer Case Studies

Marval has been successfully helping organisations improve their IT support services across the world. Find out how with our customer case studies.

Marval Highlights

Marval is an ISO/IEC 20000 Registered Company

Marval, the single-source supplier of integrated IT Service Management (ITSM) software, ITIL® and ISO/IEC 20000 consultancy and ITSM education, has been re-certified against the world-wide standard for ITSM (ISO/IEC 20000).

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Brochure Download

MSM Brochure FC

Download Marval's ITSM brochure

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Independently Assessed ITSM software

Marval's integrated IT Service Management (ITSM) software solution MSM v12, has been endorsed by AXELOS under the ITIL Software Scheme as ITIL process compliant to both gold and silver levels, and has achieved PinkVERY 2011 certification to 15 ITIL processes.